Q: A lesson will not load. What should I do?
A: First, please confirm that you are signed in with a Premium account, since most lessons require an active subscription. Next, uninstall and reinstall the app to refresh local data.
Q: My answer was correct, but the app marked it wrong.
A: Tap the flag shown on the lesson page to report the bug.
Q: My progress is not saving.
A: Please contact [email protected] so our team can review the activity on your account and identify why progress is not being recorded.
Q: I am seeing content from the wrong language inside my lesson.
A: Tap the flag shown on the lesson page to report the bug.
