9. Technical Support & Troubleshooting
Troubleshoot Jumpspeak crashes, slow performance, lesson bugs, speech recognition problems, login issues, and more.
5 articles
9.1 App crashes & performanceTroubleshoot Jumpspeak crashes, slow performance, frozen loading screens, and learn how to clear the app cache.
9.2 Lesson bugsFix lesson bugs in Jumpspeak, including lessons that won't load, audio dropouts, wrong grading, and missing progress.
9.3 Speech recognition bugsTroubleshoot Jumpspeak speech recognition issues by switching speech engines and reporting persistent problems to support.
9.4 Sync & login issuesResolve Jumpspeak sync and login issues, including failed sign-ins, mismatched progress between devices, and sign-up loops.
9.5 Reporting a bugLearn how to report a bug in Jumpspeak through the in-app form or by email, and what details to include for fast resolution.