Q: The app keeps crashing. What should I do?
A: Repeated crashes are usually caused by a software conflict on the device. Please try uninstalling and reinstalling Jumpspeak first.
Q: The app is running slowly. How do I fix it?
A: Performance issues are usually resolved by uninstalling and reinstalling Jumpspeak, which clears the local cache and refreshes the app.
Q: How do I clear the cache?
A: On Android, go to Settings → Apps → Jumpspeak → Storage and tap Clear Cache. On iOS, there is no direct cache button, so the equivalent is to delete and reinstall the app.