Q: How do I update the app?
A: Open the App Store on iOS or the Google Play Store on Android, search for Jumpspeak, and tap Update if a new version is available. Enabling automatic app updates ensures you always have the latest features and fixes.
Q: How do I check which version I am on?
A: The app version number is displayed at the bottom of the Settings page. Please include this number whenever you report an issue to support.
Q: Should I uninstall and reinstall to fix issues?
A: Reinstalling is a fast and effective way to resolve many temporary issues, since it clears local data and refreshes the app. If the issue continues after reinstalling, please contact [email protected] for further assistance.