3. Subscriptions, Billing & Refunds
Compare Jumpspeak plans, manage billing and payment methods, cancel a subscription, or request a refund.
9 articles
- 3.1 Plans & pricingOverview of every Jumpspeak plan, including Premium, Premium AI, Live Tutoring, and Lifetime access bundles.
- 3.2 How billing worksLearn how Jumpspeak billing works, including charge dates, auto-renewal, receipts, and what happens after a free trial.
- How to cancel your subscriptionCancel your Jumpspeak subscription on the website, the iOS App Store, or Google Play, and learn what happens to your access. How to Cancel Jumpspeak Subscription:
- 3.4 Refund policy (and how to request a refund)Read Jumpspeak's refund policy, including the 100-day money-back guarantee, App Store rules, and how to request a refund.
- 3.5 Lifetime accessUnderstand what Jumpspeak Lifetime Access includes, whether it covers Premium AI and future languages, and how to transfer it.
- 3.6 Payment methods & issuesFind out which payment methods Jumpspeak accepts and how to fix failed payments, update cards, or investigate unknown charges.
- 3.7 Promotions, trials & discountsLearn which Jumpspeak promotions are valid, where to find them, and what to expect from upcoming family or group plans.
- 3.8 Google Play RefundsWhen you subscribe through Google Play directly, Google handles your payment and your subscription directly.
- 3.9 Apple (iOS) RefundsIf you subscribed to Jumpspeak on the Apple App Store using your Apple ID, refunds are handled by Apple, not Jumpspeak.