3. Subscriptions, Billing & Refunds
Compare Jumpspeak plans, manage billing and payment methods, cancel a subscription, or request a refund.
9 articles
3.1 Plans & pricingOverview of every Jumpspeak plan, including Premium, Premium AI, Live Tutoring, and Lifetime access bundles.
3.2 How billing worksLearn how Jumpspeak billing works, including charge dates, auto-renewal, receipts, and what happens after a free trial.
3.3 Cancelling your subscriptionCancel your Jumpspeak subscription on the website, the iOS App Store, or Google Play, and learn what happens to your access.
3.4 Refund policyRead Jumpspeak's refund policy, including the 100-day money-back guarantee, App Store rules, and how to request a refund.
3.5 Lifetime accessUnderstand what Jumpspeak Lifetime Access includes, whether it covers Premium AI and future languages, and how to transfer it.
3.6 Payment methods & issuesFind out which payment methods Jumpspeak accepts and how to fix failed payments, update cards, or investigate unknown charges.
3.7 Promotions, trials & discountsLearn which Jumpspeak promotions are valid, where to find them, and what to expect from upcoming family or group plans.
3. 9 Apple (iOS) RefundsIf you subscribed to Jumpspeak on the Apple App Store using your Apple ID, refunds are handled by Apple, not Jumpspeak.
3.8 Google Play RefundsWhen you subscribe through Google Play directly, Google handles your payment and your subscription directly.