Subscription Options
Jumpspeak offers several subscription options to suit different learning goals and budgets. Pricing and available plans may vary by region and promotional offers.
Premium
Our core paid plan, available as quarterly, annual, or Lifetime (web purchases only).
Premium includes:
Full access to all Jumpspeak lessons and courses
Access to all AI-powered learning features
A monthly allocation of AI minutes
An annual gift subscription is also available if you'd like to give Jumpspeak to a friend or family member.
Premium AI
Premium AI is an upgrade subscription that includes everything in Premium, plus unlimited AI minutes for all AI-powered features.
Notes:
"Language Hacks" may appear as a separate add-on during checkout unless it is explicitly included in a promotional offer.
Lifetime Premium includes the same features as Premium but does not include unlimited AI minutes. Unlimited AI minutes are available with a separate Premium AI subscription.
Live Tutoring
Live Tutoring is available separately through Rype or as an add-on to your Premium subscription, with monthly packages of 4, 8, or 15 hours.
Family Plan
Jumpspeak now offers a Family Plan for both Premium and Premium AI, allowing up to 6 family members to use Jumpspeak under one subscription. Each family member can have their own account and personalized learning experience.
Q: What is the difference between Premium and Premium AI?
A: Both subscriptions include the same lessons and AI-powered learning features.
The main difference is AI usage:
Premium includes a monthly allocation of AI minutes.
Premium AI includes unlimited AI minutes.
Premium AI is not included with the Lifetime Premium plan and must be purchased separately if you would like unlimited AI usage.
Q: Is a 1-Year Premium Plan necessary if I already purchased Lifetime Premium?
A: No. Lifetime Premium includes the same core features as the 1-Year Premium plan, but without an expiration date. Purchasing a 1-Year Premium plan in addition to Lifetime Premium is generally unnecessary.
If you want access to unlimited AI features, you can add Premium AI to your Lifetime Access.
Q: Does the Lifetime Premium Plan include everything?
A: Lifetime Premium provides lifetime access to all Jumpspeak lessons and includes the same AI-powered features as Premium.
However, it does not include unlimited AI minutes. If you want unlimited AI usage, you can purchase a separate Premium AI subscription.
Q: What is included in the Family Plan?
A: The Family Plan makes it easy for the whole family to learn together! One person purchases the shared subscription and can invite up to 6 family members.
Premium Family: Every member gets access to all Premium features.
Premium AI Family: Every member gets access to Premium features plus unlimited AI.
Each family member can enjoy the benefits on their own account.
Q: How do I invite someone to my Family Plan?
A: First, go to your Profile page and tap Manage under your Family Plan.
It will take you to the Manage page. Tap Add New Members.
From there, you can either Share the link directly via email or another app, or tap Copy Link and send it to the family member you’d like to invite.
Once they open the link, they can simply follow the prompts to join your Family Plan.
Q: Can family members learn multiple languages?
A: Yes! Family members can learn multiple languages. The Family Plan provides access to the Jumpspeak subscription, and each family member can choose which languages they’d like to learn on their own account.
Q: Does each family member get their own account and learning progress?
A: Yes! Each family member has their own Jumpspeak account, streak, and learning progress. Everyone can learn at their own pace, and nothing is shared between accounts except the subscription.
Q: What is the difference between Premium Family and Premium AI Family?
A: The Family Plan works just like our individual Premium and Premium AI plans:
Premium Family: Each family member gets access to Premium lessons and features, with the standard AI credit limits.
Premium AI Family: Each family member gets everything in Premium, plus unlimited AI.
Q: How many people can join a Family Plan?
A: You can invite up to 6 family members to your Family Plan. Everyone gets their own Jumpspeak account and individual learning progress.
Q: How do I view and manage my Family Plan members?
A: You can view and manage your Family Plan members from your Profile page. Tap Profile, then Manage to view your list of family members and manage their access.
Q: How do I leave a Family Plan?
A: To leave the Family Plan, tap the Profile icon.
On your Profile page, tap Manage.
Find your name in the list of family members and tap the three dots next to your name.
Tap Leave.
Troubleshooting Subscription Access Issues
If you encounter prompts to pay again while trying to access your subscription, follow these steps:
Ensure You’re Using the Correct App Version: Download the Jumpspeak app for free from the Apple App Store or Google Play Store.
Sign In with Your Subscription Email: Use the email tied to your existing subscription to sign in. Avoid purchasing another subscription during this process.
Reinstall the App if Necessary:
Log out of the app.
Delete the app from your device.
Reinstall it from the App Store or Google Play Store.
Verify Your Login Method: Choose “Sign In” (not “Get Started”) and ensure you’re using the correct email login method linked to your subscription.
Capture Screenshots of Payment Prompts: If you still see payment requests, take a screenshot of the prompt to verify the source and confirm you’re in the correct sign-in flow. These steps should resolve most access issues. If problems persist, contact Jumpspeak support for further assistance.