Q: How do I delete my Jumpspeak account?
A: To permanently delete your account:
Open the Jumpspeak home screen and tap your profile icon.
Tap the Settings icon.
Scroll to the bottom of the Settings page.
Tap Delete Account Permanently and confirm.
Q: Will deleting my account cancel my subscription?
A: No. Deleting your account does not automatically cancel an active subscription. You must cancel separately, either through the customer portal or by emailing [email protected] before deletion.
Q: Can I recover a deleted account?
A: After requesting deletion, your account enters a 72-hour grace period during which it can still be restored. If you change your mind during that window, please contact [email protected] and we will cancel the deletion request. Once the 72-hour period elapses, account data is permanently removed and cannot be recovered.