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2.1 Managing your profile

Update your Jumpspeak profile, including changing your display name, updating your email address, and resetting your password.

Q: How do I change my display name?

A: To update the display name shown in the app:

  1. Tap your profile icon on the home screen.

  2. Tap the Settings icon.

  3. Tap Edit Profile.

  4. Enter your new display name and tap Save.

Q: How do I update the email address on my account?

A: You can now update your email address directly from the Jumpspeak app.

  • Open the Jumpspeak app and make sure it’s updated.

  • Tap your Profile icon in the top-left.

  • Tap the Settings icon.

  • Select Edit Profile.

  • Enter your new email address and confirm with your password.

  • Check your new email for a confirmation link.

  • Click the link to complete the email change.

Your email will be updated after confirmation.

Q: How do I change my password?

A: On the sign-in screen, tap Forgot Password. We will send a password reset link to your registered email address; follow the link to set a new password.

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