Q: The app cannot hear me. How do I fix this?
A: First, scroll to the bottom of your profile page and verify the following settings:
Auto Mic Activation — toggle this setting on or off to test which works best for your device.
Speech Engine — try switching between Default, Deepgram, and Speechmatics to see which provides the most reliable results.
If the microphone still does not work after adjusting these options, please contact [email protected] for further assistance.
Q: How do I grant microphone permission on iOS?
A: To enable microphone access on iPhone or iPad:
Open the iPhone or iPad Settings app.
Scroll down and tap Jumpspeak.
Tap Microphone.
Toggle the permission on.
After granting permission, restart the app and try again.
Q: How do I grant microphone permission on Android?
A: To enable microphone access on Android:
Open the device Settings app.
Tap Apps (or Apps & notifications, depending on your version of Android).
Tap Jumpspeak.
Tap Permissions.
Toggle Microphone access on.
After granting permission, restart the app and try again.
Q: Can I use Bluetooth headphones or an external microphone?
A: Yes. Jumpspeak supports Bluetooth headsets and external microphones, although speech recognition quality can vary depending on the device and connection. If you experience reduced accuracy, try switching back to your phone's built-in microphone for comparison.