I found a charge I don't recognize in addition to my Jumpspeak Premium

If the charge was made 7 days after your initial Jumpspeak Premium charge, you may have signed up for the following:

1. Live Tutoring (7-Day Free Trial)

Jumpspeak Live Tutoring gives you access to live 1-on-1 tutoring to professional tutors to learn Spanish, French, English, Italian, German, and more.

After you purchased Jumpspeak, you may have seen the following page below to activate a 7-day free trial.

If you activated the 7-day free trial, this is likely why you saw the additional charge after 7 days.

Premium AI is our complete package of AI Tutor features that helps you speak with confidence more quickly.

With it, you can ask questions anytime, receive instant corrections, personalize your conversations, and much more.

This add-on subscription was also shown post-purchase, as a 7-day free trial.

If you activated the 7-day free trial, this is likely why you saw the additional charge after 7 days.

If you see a charge that you don't recognize, please send us an email at support@jumpspeak.com with a screenshot of the charge.