How do I cancel my Jumpspeak subscription?

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You can cancel your Jumpspeak subscription at any time. Please note: you will need to cancel your subscription based on how you originally started the subscription:

Apple

On your iPhone or iPad:

Go to Settings app
Tap your Apple ID at the top of the screen.
Tap View Apple ID. You might need to sign in or use Touch ID (or use Face ID if available).
Tap “Subscriptions” and select the subscription you would like to cancel.
Select “Cancel Subscription” and then “confirm.”

If you do not see Jumpspeak in your list of subscriptions, this means you likely subscribed through the Jumpspeak website or you do not have an active subscription.

After your current period ends, Apple will no longer bill you for that subscription. Please note that subscription cancellations cannot be undone, though you can always re-subscribe in the future. More updated information about managing your iOS subscriptions are available on Apple's website.

Apple requires you to cancel at least 24 hours before your subscription/trial period ends. If you cancel on the LAST day of your subscription/trial, your subscription will renew automatically.

Google Play

On your Android device,

Open the Google Play Store app
Tap the Menu button
Go to Subscriptions
Select the subscription you want to cancel
Tap Cancel subscription

On your Computer,

Go to play.google.com
Check if you’re signed in to the correct Google Account
On the left, click My subscriptions
Select the subscription you want to cancel
Click Manage > Cancel Subscription

Please note that subscription cancellations cannot be undone, though you can always re-subscribe in the future. More updated information can be found on Google Payments' own page.

Jumpspeak Website

If you signed up for Jumpspeak directly on our website:

Go to https://www.jumpspeak.com/billing
Authenticate using the email you used at checkout
Open the magic link sent to your email
Manage your subscription renewal on this page