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My payment isn't going through


Here are a few common solutions that may solve the issue you are experiencing during checkout.

  1. Make sure all the information you've entered is correct. The most common reason for a payment not going through is a typo.
  2. At this time we only accept MasterCard, Visa, American Express, or Discover.

Solution #1:

If your payment is still not going through, there may be an issue with how the page was loaded in your session.

This can be fixed by following the steps:

  1. Clear your browser's cookie + cache data, then refresh the page in your browser
  2. Then try making the purchase again.

Solution #2:

If you are using a VPN, try disabling it.

Solution #3:

Lastly, please try calling your bank and ask them to approve this transaction. Sometimes your bank may block certain transactions for security purposes.

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