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How can I check my subscription status?


Apple (iOS)

  1. On your iPhone, iPad, or iPod touch, go to your devices system settings > [your name] /Apple ID
  2. Tap Subscriptions
  3. Find Jumpspeak Subscription. If status mentions 'expires', the subscription will expire on that date. If status mentions 'renews/next billing date', your subscription will renew on that date. 

Google Play (Android)

  1. On your Android phone or tablet, open your device's Settings app > Google > Manage your Google Account.
  2. At the top, tap Payments & subscriptions.
  3. Tap Manage purchases, Manage reservations, or Manage subscriptions.
  4. To see more details, select an item.

Jumpspeak (Website)


  1. Head to your billing page on Jumpspeak here.
  2. Enter the email you used at checkout.

  1. Tap the magic link sent to your email (Log in to your customer portal)

  1. From here you can check your subscription status, next payment date, cancel your subscription or update your payment information.
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