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I forgot my password. How can I reset it?

To reset your password, please follow these steps:


1. Open the Jumpspeak app on your mobile device (please note, this will not work on a computer)


2. If you haven't already logged out, tap the 'You' icon on the bottom right and scroll all the way to the bottom to tap on 'Sign Out'.


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THEN   

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3. On the login screen, tap on 'Already Have an Account?' or 'Have an Account? Sign In'.


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OR  

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4. Tap the "Forgot password?" link on the bottom of the Sign In screen.


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5. Enter your email as your email address and tap Reset.


6. You'll receive an email from Tony (noreply@rypego.firebaseapp.com) with the subject line "JumpSpeak Password Reset". If you don't see this email within a few minutes, please check your Bulk, Spam JumpSpeak Password Reset, or Promotions folders or use this information to search for the email)


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7. Follow the instructions in the email to reset your password.


Please let me know if I can be of any further assistance!

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